How Can Leadership Strengthen Crisis Management?

Welcome to the brave new world of accelerating change.  The 21st century is throwing up different types of crises at a breathtaking and unprecedented pace with domino effects.  Hall marks of such crises include:  loss of trust; rapid-fire news updates; collapsing confidence and revenue; drastic loss of market share; plunging management credibility; and high volatility in stock price and perceived value.

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